Legal notice
This returns and refunds policy does not affect your statutory rights under uk consumer law.
Where applicable, customers have legal rights to return and receive a refund for goods that are faulty, not as described, or otherwise do not meet the requirements of the consumer rights act 2015
For eligible online purchased, customers may also have cancelations rights under the consumer contracts regulations 2013. certain exceptions may apply, including items that are personalized or made to the consumers specifications.
Nothing in this policy is intended to exclude or limit any rights that cannot legally be excluded or limited under uk law.
if you believe your order is faulty or you have another issue with your purchase, please contact us at the earliest opportunity so we can assist you.